Store Status Updates and
Important Announcements
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12/14/07 Christmas/New Years Closure Dates and Shipping Delays: First, we wish you the happiest of holidays and the best coming up in the new year 2008! Next, most of our warehouses, suppliers and vendors close between 12/21/07 and 1/1/08. Therefore, orders you place during the specific time periods listed below, will not begin shipping out until within 24-48 hours of the first open business day again. Giftsprings and our main warehouse will be closed Fri 12/21/07 - Tues 12/25/07 and also from Fri 12/28/07 - Tues 1/1/08 for order packaging and shipping and we will have limited staffing between 12/21/07 and 1/1/08 due to the holidays and inventory updates. Full services will resume starting 1/2/08. Expect shipping delays on orders placed during these closure dates until normal operations resume on the next open business days since the warehouse cannot process/pack or ship until the next open business day.

11/23/07 Thanksgiving Weekend Sale - Free shipping for retail orders over $100, under $100 shipping is $4.95 This excludes personalized items, and items with per-item delivery charges. This offer will be in effect until Monday Nov 26th at midnight. Also see our Early Bird specials and don't forget our deal of the day.

12/05/06 HAPPY HOLIDAYS! We thank all our customers for your business throughout this past year and wish you and your families a safe and happy holiday season! Holiday ordering/shipping deadlines apply for deliveries before Christmas. See shipping page for more details and that and also our end of December inventory updating/holiday days.

10/21/06 The menu options have been redesigned to make it easier to navigate around Giftsprings.

10/17/06 We have added a new feature to our product pages that we think you will find useful - below the product picture is a link "Zoom In". If you click this link, a new window will open up and display the image again. Put you move over the "Zoom In" link there and see what happens...

6/26/06 Online storefront, all systems continue up and running well. Nothing technical to report, however, for those who have sent us your well wishes for our family member who was in the hospital (and is now home recuperating more), we really appreciate your get well wishes and your support. Onward towards the second half of 2006! Our best wishes to you and your families as well.

1/5/06 Happy New Year, wishing you a wonderful 2006! Thank you for your business, for your referral of family and friends, and we look forward to being of service to you in this new year.

8/17/05 There is a temporary problem with images/photos not displaying but it should be fixed shortly. Please try your visit with us again later on today. Thank you.

8/9/05 Webstore functioning has continued excellent since our last posting. If there are no other postings here for a while again, don't be surprised. We are very pleased with our current hosting services allowing our site to stay up and available to customers all day long, every day.

11/17/04 On November 23, 2004, between 12:00AM and 3:00AM PDT, our payment processing interface company will be implementing planned system updates. During this time, the payment processing during checkout may be inaccessible for transaction processing.

10/31/04 Good news! We have completed a changeover to a new hosting company, smoothly, and are pleased to report that our webstore is now experiencing excellent availability and faster speeds for viewing pages and products.

10/10/04 Our website hosting company has been having problems with their servers and this has been affecting our website access most of this weekend thus far. We apologize for any inconvenience. We continue reporting problems to their technical support personnel and they continue to work on issues as they are coming up.

9/25/04 Another storm Hurricane Jeanne may pass through our area. Read more details on our Contact Us Page for further information.

9/7/04 Power is back, phones lines are working, internet access and email is a-ok. Family is well. Life is good again! :) We're back to normal processing times, post-Hurricane/ Tropical storm Frances. This has been a nerve-wracking hurricane season for Floridians so far, and Ivan appears to be heading this way as a new threat. Hopefully not, though. Please keep us in your prayers and we appreciate your support.

9/6/04 Hurricane/Tropical Storm Frances has created power outages and phone outages in our Tampa Bay area. You can still place orders, however, we have had only intermittent ability to access email and to respond to email messages and our phone service is unavailable at this time and may ring through as a busy signal to customers. These issues may cause extra delays of 1-2 days in processing your order and in responding to your emails. We appreciate your patronage, your patience, and your support during this time and extend our wishes for safety and a return to normalcy as soon as possible to our Florida neighbors in need.

8/24/04 Server maintenance was expected to occur on Monday August 23, 2004 between the hours of 11:00PM EST until 7:00AM EST on Tuesday August 24, 2004 which could have provided some intermittent access difficulties but it was postponed to a later date. Website availability continues at regular levels.

8/1/04 6:45pm ET We are back! - all credit card processing has been restored. Thanks for your patience!

8/1/04 2:45pm ET

Our Credit Card Processor is currently undergoing a Denial of Service attack, which will probably result in any credit card payments being rejected. You have a few choices: Print out and fill out this order form (including your payment information) and fax your order to 813-969-4387 (We will email you later when we are able to process the order) Try again later (we don't know how much later, either...) Pay using a different method (Paypal, for example) We apologize for any inconvenience this may have caused.

5/19/04 We will be closed on Memorial Day, May 31st.

5/3/04 We had intermittent email sending/receiving problems today. They have now been resolved.

3/11/04 Webstore is fully functional again.

3/10/04 You may experience problems with checking out or logging in to your account and receive a server error today. Technicians are working on this problem. Please try again later or email or call and leave us a message for a return call later today and we can assist you with placing your order by phone. Or, to print an order form and fax your order to us:
Retail Customers should use and print this order form ...
http://www.giftsprings.com/Merchant2/orderformdisplay.html
Or, Registered Wholesale Customers should use and print this order form...
http://www.giftsprings.com/Merchant2/orderformdisplay_dist.html
... then please fax your order to us at 813-969-4387.

2/19/04 There were some technical difficulties today from the web hosting service for our webstore so you may not have been able to log in or to place orders. Technical support has tracked down this difficulty and resolved it. Everything should be back up and working again. We apologize for any difficulties with access you may have experienced today.

1/2/04 Happy New Year! All processing and shipping times have resumed and are back to normal. We would like to take this time to thank our customers- Thank you for your continued patronage! We look forward to being of service to you in the new year.

Revised- 12/19/03- Originally posted 12/8/03- HOLIDAY CLOSURES NOTICE - CLOSED DEC 20-28, JAN 1! Our office and all services will be closed on the entire week of the Christmas holiday, and New Year's Day, as we spend time with family. While closed, we will be unable to process orders, respond to support inquiries or needs, ship orders, or otherwise be of service to you. While you can continue to place online orders, any orders placed after 10 am ET Sat Dec 20th, will not ship until on or after January 2nd, due to our Christmas week closure and our end of year warehouse inventory closure after that. Specific dates the office will be closed include Saturday December 20th through Sunday December 28th, and January 1, 2004 New Year's Day. See deadlines we have posted to ensure delivery before Christmas and most of all, enjoy your holidays!

12/7/03- Email Subscriber Problems - We encountered some difficulties with our email process. This caused delays in some email messages being sent out to new affiliates, wholesale customers and new subscribers to the newsletter. This has been fixed, and we apologize for any inconvenience this may have caused.

11/20/03-HOLIDAY CLOSURES NOTICE - CLOSED NOV 27, DEC 20-28, JAN 1! Our office and all services will be closed on Thanksgiving Day November 27th, the entire week of the Christmas holiday, and New Year's Day, as we spend time with family. While closed, we will be unable to process orders, respond to support inquiries or needs, ship orders, or otherwise be of service to you. While you can continue to place online orders, any orders placed during the week we are closed, will be on hold and pending processing until the office reopens. Specific dates the office will be closed include Thursday November 27th, Saturday December 20th through Sunday December 28th, and January 1, 2004 New Year's Day. Place your holiday orders early, see the deadlines we have posted to ensure delivery before Christmas and most of all, enjoy your holidays!

10/10/03-Yesterday's emailing issues appear to be resolved now. Email to yahoo email addresses are again able to get through.

10/9/03-At this time, our email is not getting through to any yahoo.com email addresses. So if you have a yahoo email address you will not be able to receive our emails. If you email us at support you and expect a response you will not get one unfortunately if you have used or provided a yahoo email address. Please change your email address to a non-yahoo email address with us or sign up with a non-yahoo email address, place orders with a non-yahoo email address - or you will not receive your confirmation emails etc. We are looking into this problem but there is an unclear time frame for resolving it.

9/16/03-Website and email was inaccessible for a while today due to difficulties our hosting company was experiencing. All appears to be up and running again (though don't be surprised if there may still be some access glitches throughout the day since they are still working on getting all their customer's websites up and running.)

7/22/03-Three bits of news. We just added express ordering by item number (very helpful for customers who have one of our catalogs. You can find that on the Basket Contents page (along top horizontal blue navigational menu). Also, our customer support hours have changed. If you want more details please see the Contact Us page. And, on July 25, 2003, between 12:00AM and 3:00AM PDT, our credit card processor will be implementing planned system updates. During this time, the ordering system will be inaccessible for transaction processing so you will not be able to place orders within that time frame on that date. We apologize for any inconvenience this may cause.

6/30/03-Customer support and order processing will be closed on Friday July 4th and through the holiday weekend (July 5th and 6th). Feel free to place orders 24/7 including holidays but orders will not begin processing time until Monday July 7th. We hope you enjoy your holiday weekend.

6/12/03 5:45PM ET-The problems are fixed. All products are displaying properly in their categories now.

6/12/03 1:45PM ET-We are having technical difficulties with most catalog products not displaying due to some system upgrade work last night. We expect to have this corrected within 12-24 hrs. Please check back then.

5/7/03-On June 10, 2003 12:00-2:00 am Eastern Time our system will be inaccessible for credit card processing due to planned upgrades by the credit card processors.

3/30/03-On April 2, 2003, between 3:00AM and 4:00AM ET, there will be planned system updates. During this time, our system will be inaccessible for transaction processing.

3/27/03-Our customer support will be on holiday Friday 3/28/03. Any requests sent to customer support that day will be responded to by the following Monday.

3/19/03-Great family resource added for your enjoyment! You can now find a movie of the day in our More Family Fun Stuff area! We think you and your kids will enjoy the new movies each day... they are pretty cool in addition to being educational!

2/5/03-Some prices recently not showing up on the storefront page have now been fixed. We're updating and doing maintenance this evening for a few hours. Also, we have a winner of our January drawing. Winner has been notified and has confirmed. Please check your email each day during the first few days following our monthly drawing to see if you've won a free gift and believe us if we write and tell you that you've won! Some months we've had to select another entry when the first one does not respond back in time.

1/16/03-This sought after item is back in stock. The Dale Earnhardt Wall Clock - it's item number 33284 - great for NASCAR fans, for their room or the den. Just type in the number in the Giftsprings search box to order.

1/8/03- Our usual processing and shipping has resumed. Valentine's day items are featured. Check our new items section each month. Look through Multipack section for some items that are sold only in larger quantities. Happy New Year!

12/19/02- Candle of the Month is now available- you can order 3 months, 6 months, 9 months or 12 months of candles (sent monthly) for yourself or as an enduring gift. You can read more here

12/15/02- Important Notice! Moving to the New Warehouse Dec. 21-Jan. 1 and Order Processing is affected. Warehouse and distribution centers will be moving starting Saturday, December 21, through Wednesday, January 1. Warehouse and distribution facilities will be CLOSED during relocation. So- orders received* during this time period will be processed and your account or credit card will be charged, but the order will not be shipped until January 2, 2003. The new warehouse will be open during regular business hours on Thursday, January 2, and normal order processing will resume then. *Orders placed before 11 am on Friday, December 20, will be shipped on December 23. Orders placed after 11am will not ship until January 2, 2003. We will be closed Dec. 24th - Dec. 26th and Dec. 31st - Jan. 1st for both customer support and order processing.

12/10/02- Please check our Store Policies - Shipping section for standard ground shipping deadlines we've posted in case you need your order to arrive in time for Christmas. Also Giftsprings customer support and order processing aspects will be closed on Dec. 24, Dec. 25, Dec. 26 th for the Christmas holiday. You can still place online orders as usual throughout those three days, but order processing and support will resume on Dec. 27th. Also warehouse and distribution facilities are moving - will post how this will affect order processing and shipping soon. If you're in a rush close to the holidays and want a nice gift consider getting an instant gift certificate for your someone special. You'll get a gift certificate code, a printable gift certificate you can write it on, and voila, you can get it under the tree or to your gift recipient by email within minutes. We can send a paper gift certificate if you prefer by mail. Take care y'all.

11/26/02- On Thanksgiving Day we will be closed to spend the holiday with our families. Should you wish to order anything on Thanksgiving Day, however, you WILL be able to do so. Your order will begin processing starting on the day after Thanksgiving and customer service will again be available on that day as well. Let me take this time to also remind you to come back for our BIG 48 hour Day After Thanksgiving Sale! Suggestion- Pick out some things you're thinking about getting and come back to see if they're on super sale that day! Our webstore may be down for a short while or you may or may not experience some difficulties here late on Thursday night (Thanksgiving Day) as we will be marking down prices! Sorry about any inconvenience you may experience but the prices will be worth it on Friday!

11/1/02- Everything is running smoothly again with the order and credit card processing, just as it should be again.

10/31/02- We are experiencing problems with our credit card processor but are working to correct them asap. We are working with the hosting and credit card processing companies to correct this difficulty asap. We will post here again once all is resolved and functioning as it should again.

10/29/02- There will be a brief period of downtime for processing credit card payments from 12:00 - 1:00 AM PDT on October 30, 2002.

9/11/02- We participated in making a memorial tile on Yahoo's Sept. 11th living tribute. We don't know how long these will be viewable for. If you'd like to, you can also make your own memorial tile tribute. You can view the one we made here:
http://tiles.remember.yahoo.com/view/97e9645ba

8/12/02- Our website was down for several hours this evening due to circumstances that occurred with our website hosting company. Apparently our server lost power. Here is the explanation they provided us- "Do to the installation of some new equipment an internal overload occurred on one of the UPS's causing a number of servers to loose power. The power was restored after a few hours. Rebooting of the servers took some time to complete. We apologize for any inconvenience." We shared in any frustrations any of you may have had this evening in trying to access Giftsprings. All is up and running again now as of 12:15 am on 8/13/02.

7/18/02- Good afternoon- You may experience difficulties in accessing parts of the website/webstore from today on through this weekend due to maintenance and upgrades that need to be performed.

6/26/02- Good day- I wanted to let you know that the $10 Entertainment Coupon Book Promotion has been Extended until July 15th ! Entertainment will be offering all books for $10 (plus shipping) and this offer will now be extended until July 15th. This is a great low price for the 2002 book. This is the last promotion for the 2002 book (we will begin promoting the 2003 book in August). We use this discount book every year to save a lot of money, on dining out, at supermarkets, at lots of places. Please note that this promotion is valid while supplies last only; check for your city's book availability. These coupon books are still valid through Nov. 2, 2002 and are filled with 50% off or buy one, get one free offers for restaurants and other coupon discounts. They're available in special editions for cities across the USA. Look up your city and check out the savings available to you! Click here for this limited time offer ---Last chance, only through July 15th

June 21 - Starting late this afternoon Eastern time and through Sunday, 6/21/02- 6/23/02, although you can continue to submit your orders, we will not be able to begin processing your orders until Monday June 24, 2002 as the office will be closed this weekend. Any emails sent to us will be responded to starting on Monday June 24th as well.
Thanks. Liz

May 31 - Look for free shipping offer starting tomorrow and lasting through the month of June!
Liz