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Email - Best Method to Contact Us
....To contact Giftsprings support send email to
....To establish a wholesale account with us read/follow instructions here
Customer support is typically available during open business days M-F (ET)and we usually respond within 24 hours. Support is not available on Tuesday or Thursday mornings/early afternoons Eastern Time. If contacting us then, we will respond later in the day or the following business day. Please take note of any posted holiday closure dates or special notices on this page which would supercede our typical time frames. For example, during our usual end of year main warehouse inventory closure dates support is more limited so allow extra time for our response. Weekend inquiries can typically expect to hear back on the next open business day. We are happy to assist our shoppers/customers. We do not respond to solicitations.
Link Requests: Currently, we rarely are approving new link exchange requests. However, if you still wish for us to consider any linking arrangement, make sure our link is already on your site first. A sample for linking to us can be found at the bottom of this resource page. Sorry, but we do not typically send out "not approved" emails due to volume of email and such requests. However, we will reply if your link request is approved and inform you of the location of your link.
7853 Gunn Hwy #180
Tampa FL 33626 USA
Note: We are an online business only so all orders ship directly to customers, even if you live within the vicinity of our business mailing address. Therefore there is no showroom you can visit or warehouse you can pick-up from. Tampa Bay residents who are our customers also have their orders shipped directly to their own addresses.
If you wish to order and send payment by mail, we recommend sending payment by certified bank check or USPS money order rather than a personal check to avoid delays related to your check clearing the banks. You can complete your order online and just select check payment if you intend to mail your order and payment. When you place your order online, you will be provided with an order reference number and order details. Then just print two copies of your order invoice/details, send one to us along with your mailed payment to us, and keep the other one for your records. Alternatively, see below for links to the correct order forms you can print, fill in by hand and mail or fax (you can fill in your credit card info as payment on the form to send us by mail or fax instead if you prefer).
Although we provide our phone number, we always recommend the best method to reach us is via EMAIL for questions, support and assistance. If we are not available when you call, Mon-Fri 9AM-5PM ET, you will reach our voice message system. You can leave your voice message to us along with your phone number and email address so that we can respond to you as needed. We are happy to assist our shoppers/customers. We do not respond to solicitations, though.
You can fax us your order, but we always recommend the best method to reach us is via EMAIL for questions, support and assistance. You will need to include your credit card information on the fax.
To print an order form for Faxing or Mailing...Retail Customers can print this Retail Order form if they want to fax or mail an order.
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